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If your enquiry is about the Yates Shop, please read through our FAQ's as they may quickly answer your question.

If you need medical assistance please contact Emergency Response Services for EMERGENCIES ONLY, CALL 1800 220 770

For poisons information, please call 13 11 26

For SDS/GHS information, please visit: www.lupinsys.com/search/yates

Please be aware that we're currently experiencing a large volume of contacts and may take longer than usual to get back to you.

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Privacy Statement

Yates is a division of DuluxGroup (Australia) Pty Limited (ACN 000 049 427) (“Yates”). The terms "we", "us", "our" refer to the company and any of our affiliated companies.   Your privacy is important to us: Yates will use the information you submit and may disclose it to third parties to respond to your enquiry. Yates (and its marketing and communications agencies on its behalf) may also use your name and contact details to send you information for this purpose. If you opt in to receive updates for Yates products or promotions, Yates (and its marketing and communications agencies on its behalf) may also use your name and contact details to send you information for this purpose. Yates may disclose the information to contractors, market research organisations, marketing and communications agencies and related bodies corporate for the above purposes. If you do not provide the personal information requested, we will not be able to fulfil your request.  We may also exchange your personal information with other related companies and our service providers, such as delivery companies and technology providers.   Please refer to our Privacy Policy, available on our website (https://www.pilot.yates.com.au/privacy-policy) or on request. It contains further details about: (i) the personal information we collect; (ii) what we do with it; (iii) where we send it; (iv) how you can access and correct it; (v) how you can lodge a privacy complaint regarding the handling of your personal information; (vi) how we handle those complaints; (vii) online privacy; and (viii) the types of service providers we use.   If you have any questions regarding the way Yates handles your personal information or wish to seek access to, or correct, personal information we hold about you, please contact our Privacy Officer via privacy@duluxgroup.com.au or call +613 9263 5678.

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