For product enquiries, problems or suggestions for the site, you can contact us via Live Chat on this website or call us on 1300 369 074 (Choose Option 2 for product advice)

We are available

Monday - Friday    9:00am – 4:30pm

Saturday                 10:00am – 4:00pm (via Live Chat only)

Look out for the pop-up Live Chat box, whenever you’re anywhere on the Yates website. You can even send through pictures to help our Horticulturists solve your query or problem.

Alternatively, you can email us at:

If you need medical assistance please contact Emergency Response Services for EMERGENCIES ONLY, CALL 1800 033 111
For poisons information, please call 13 11 26
For SDS/GHS information, please visit:

We look forward to speaking with you and answering your enquiries. 

Garden Ideas & Tips

Problem Solver

Covering a wide variety of common problems affecting flowers, fruit, vegetables, shrubs, trees and lawns, Yates Garden Problem Solver can help you!

Ideas and plans

We love gardening! It's in our DNA and with 135 years experience we have a wealth of resources and support to inspire your next project.