Contact Us / Recall

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For product enquiries/problems or suggestions for the site, you can use this form to email us or alternatively you can call:

If any enquires regarding misuse of product, emergencies or enquiries relating to pets/humans ingesting product, please direct them to our Emergency Response Service (ERS) In an emergency, call 1800 033 111 (ALL HOURS)

For email enquiries we will respond within business hours.

*Or our Garden Problem Solver, or view our Frequently Asked Questions for answers to some of our most commonly asked questions.

Note: Material safety data sheet requests will be dealt with within 2 working days or use the msds link at the bottom of any page to download.

Yates Australia
Street Address: 1 Gow Street, Padstow, NSW 2211 Australia
Postal Address: Locked Bag 76, Wetherill Park, NSW, 2146

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Privacy Statement

Yates is a division of DuluxGroup (Australia) Pty Limited (ACN 000 049 427) (“Yates”). The terms "we", "us", "our" refer to the company and any of our affiliated companies.

Your privacy is important to us: Yates collects, uses and discloses the information you submit to address your request. Yates (and its marketing and communications agencies on its behalf) may also use your name and contact details to send you information for this purpose. Yates may disclose the information to contractors, market research organisations, marketing and communications agencies and related bodies corporate for this purpose. If you do not provide the personal information requested, we will not be able to fulfil your request. We may also exchange your personal information with other related companies and our service providers, such as delivery companies and technology providers.

Please refer to our Privacy Policy, available on our website ( or on request. It contains further details about: (i) the personal information we collect; (ii) what we do with it; (iii) where we send it; (iv) how you can access and correct it; (v) how you can lodge a privacy complaint regarding the handling of your personal information; (vi) how we handle those complaints; (vii) online privacy; and (viii) the types of service providers we use.

If you have any questions regarding the way Yates handles your personal information or wish to seek access to, or correct, personal information we hold about you, please contact our Privacy Officer via or call +613 9263 5678.